Privacy Policy

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Last updated: 02/05/2025

Chesham Lock and Key Services ("we", "us", or "our") is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our locksmith services in accordance with the UK General Data Protection Regulation (UK GDPR).

Chesham Lock and Key Services

20 Wenlock Road, London, England, N1 7GU
Email: info@cheshamlockandkey.com
Phone: 0203 750 5659

We may collect and process the following types of personal data:

• Name
   
• Contact details (e.g., phone number, email address)
   
• Address for service visits
   
• Payment information (if applicable)
   
• Any other details you provide when requesting a service
   

• IP address
   
• Browser type
   
• Device information
   
• Website usage data through cookies (see our Cookie Policy)
   

We process your data to:

• Respond to service enquiries and provide quotations
   
• Carry out locksmith services at your request
   
• Send invoices and process payments
   
• Improve our website and customer service
   
• Maintain internal records
   
• Comply with legal obligations
   

We do not sell, rent or share your data for marketing purposes with third parties.

We rely on the following legal grounds for processing your data:

• Contractual necessity: To provide the locksmith services you've requested.
   
• Consent: For communications you’ve opted into (e.g., updates or promotions).
   
• Legal obligation: For tax, accounting, or regulatory compliance.
   
• Legitimate interests: To maintain service quality and business operations.
   

• All data is stored securely and only accessed by authorised personnel.
   
• We use appropriate physical, technical, and organisational safeguards.
   
• We retain data only for as long as necessary to fulfil the purposes outlined.
   

We may share your information with:

• Payment processors (e.g., for card payments)
   
• Professional service providers (e.g., accountants)
   
• Law enforcement or regulatory authorities, if required by law
   

We do not transfer your data outside of the UK unless adequate protections are in place.

Under the UK GDPR, you have the right to:

• Access the personal data we hold about you
   
• Request correction of inaccurate information
   
• Request deletion of your data (where applicable)
   
• Object to or restrict processing
   
• Withdraw consent (if processing is based on consent)
   
• Lodge a complaint with the Information Commissioner’s Office (ICO)
   

To exercise any of your rights, please contact us at [coming soon].

Our website may use cookies to improve your experience. You can manage your cookie preferences through your browser settings. For more, see our [Cookie Policy].

We may update this Privacy Policy from time to time. Changes will be posted on this page with the updated date.

If you have any questions about this Privacy Policy, please contact:

Chesham Lock and Key Services
Email: info@cheshamlockandkey.com
Phone: 0203 750 5659